Igniting Workplace Enthusiasm

A Dale Carnegie Seminar: Cold Calling & Creating Rapport with Customers

Course Information

The seminar is being offered on:
Dale Carnegie Training of Long Island
290 Motor Parkway, Hauppauge, NY 11788
Call Cynthia Lenz for more information at: 631-415-9383
Email: longislandinfo@dalecarnegie.com

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Who Should Attend

This seminar would be helpful for anyone in the business world. It is ideal for sales people on every experience level. Anyone who wants to drive their performance to new heights of success should attend.


Cold Calling has never been more challenging than now. Salespeople are bombarded with phrases like “not in the budget” and “call me in six months.” Dale Carnegie Training of Long Island can show you how to get your product or service in front of your prospect in such a compelling way that you turn off the automatic “no” response.
Building rapport is a critical step on every sales call, whether it's a new prospect or a long-time client. You do this by understanding what buyers want, showing that you understand their challenges, establishing credibility and by having a clear agenda for the call.
By the time you complete this seminar you will be able to:
• Apply proven strategies to get past the gatekeeper.
• Revive dead accounts.
• Ask powerful questions which engage your prospect.
• Determine the value from a buyer’s point of view.
• Employ strategies to make buyers eager to talk.
• Establish immediate credibility to build alignment with prospects.

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290 Motor Pkwy, Hauppauge, NY 11788, US

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